Improve your customer experience with fast, on-site customer feedback.
Mobile Customer Feedback | Deliverables:
|Audio recordings so you can hear what your customers are saying.||Specific ways to improve your customer experience ASAP.|
Get mobile customer feedback up and running in 4 weeks, contact us today!
Mobile Customer Feedback | Advantages:
- Alerts you to customer service problems immediately, so you can improve your customer experience ASAP.
- Shows you when customers are changing their minds about your business.
- Captures in-the-moment customer impressions.
- Makes it easy and fun for your customers to provide feedback.
These days, when everyone's glued to their mobile devices, there's no reason not to incorporate on-site, real-time customer feedback into your satisfaction measurement program. At Interaction Metrics, we offer on-the-spot and easy-to-use customer satisfaction surveys designed for text, smart phones and all kinds of mobile devices. After all, if your bathrooms are gross or clerks are foul-mouthed, why wait a few weeks? Know now!
Who benefits from mobile customer feedback?
- Any company with multiple stores, branches, offices, etc.
- Any company that simply wants to use the latest technology to reach customers the way they want to be reached.
- Any company that wants to know how to improve their customer experience at the drop of a hat.
What we call Mobile Customer Feedback you might call: voice of the customer, cell phone surveys, text message surveys, IVR surveys, on-location surveys, on-the-spot surveys.
customer experiences scored & fixed |
Talk with an expert: 206-428-3091, ext 3
|Improve Customer Service | Customer Service Evaluation | Improve Customer Experience | Net|
|Promoter | Branded Customer Service | Customer Feedback | Customer Interviews | Mystery Shops|
|Achieve a proven customer experience with Interaction Metrics. Proven maximizes customer loyalty. Proven means thoroughly measured and optimized. Start with a free solution.|