Report Bad Customer Service to Improve Customer Service

Your Worst
Customer
Experiences

We're in the business of improving customer service. That means, we've heard our fair share of bad customer service stories. We want to hear yours!

Who will you never buy from again? What happened?

We know that poor customer service can sour your impression of a company and devastate your day. That's why, at Interaction Metrics, we work diligently to improve all kinds of customer service. So, tell us about the companies that need to improve their customer service. We're listening, and we'll make sure to get in touch with the people in charge.

Your name*:
Your email (optional):

Offending Company:

Company*:
Particular Store (if applies):

What Happened? (check all that apply)

Took Forever			Broke a Promise
Gave me the run-around			Irritating/Rude
Provided No or Useless Information			Other (describe below)

If time permits, we'd love to hear the gory details:

Please enter this code in the field below so we know you're not a robot.

How We Use This Information: We identify companies with bad customer service and tell them how we improve customer service.

How serious are YOU about
the customer experience?

Your Worst
Customer
Experiences

We're in the business of improving customer service. That means, we've heard our fair share of bad customer service stories. We want to hear yours!

Offending Company:

What Happened? (check all that apply)

If time permits, we'd love to hear the gory details:

CONTACTInteraction Metrics

How serious are YOU aboutthe customer experience?

Your WorstCustomerExperiences

We're in the business of improving customer service. That means, we've heard our fair share of bad customer service stories. We want to hear yours!

Offending Company:

What Happened? (check all that apply)

If time permits, we'd love to hear the gory details:

CONTACTInteraction Metrics

How serious are YOU about
the customer experience?

Your Worst
Customer
Experiences