Your Worst Customer Experiences

We’re in the business of improving customer service. That means we’ve heard our fair share of bad customer service stories. We want to hear yours!

Who will you never buy from again? What happened?

We know that poor customer service can sour your impression of a company and devastate your day. That’s why, at Interaction Metrics, we work diligently to improve all kinds of customer service. So, tell us about the companies that need to improve their customer service. We’re listening, and we’ll make sure to get in touch with the people in charge.

Example of Service Mini Audit Report

Tell us who the offending company is and any other details.

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