Do you have time for a survey? Can you give us some feedback? Tell me how I did! We are all too familiar with customer feedback requests as they bombard us from every side: email signatures, website pop-ups, phone queues (“press 1 after this call to …”), even the grocery gal circles a survey she’d like us to take at the bottom of the receipt.
Interaction Metrics Blog
Where we humanize and deepen the customer experience.
Get occasional CX tips.
No thanks, our CX is top notch!
Do you know the benefits of CX science? Download now.
5 minute read: Take your CX program to the next level.