Increasing survey response is not just a ‘nice to’, it’s a ‘need to’ because if you have high survey response, you’re likely to have representative data which in turn enables you to craft successful customer strategies.
How We Increase Survey Response:
- Present a selection of charities that align with your brand; the customer chooses which cause they want to support.
- Offer a priority code so that the next time the customer seeks customer service, they will be moved to the front of the line.
- Integrate small gift certificates, usually these would be for Starbucks, Amazon or a similarly popular company.
- Providing the URL link and sending the survey or adding it to your website
- Content for email invites
- Reminder schedule with reminder emails
- Data downloads set for the schedule you choose
Could your organization benefit from increasing your survey response? Let’s talk about integrating gifts in ways that support your brand and goals.