Get 5 Best Practices to Boost Your Customer Listening

Increasing survey response is not just a ‘nice to’, it’s a ‘need to’ because if you have high survey response, you’re likely to have representative data which in turn enables you to craft successful customer strategies.

How We Increase Survey Response:

  • Present a selection of charities that align with your brand; the customer chooses which cause they want to support.
  • Offer a priority code so that the next time the customer seeks customer service, they will be moved to the front of the line.
  • Integrate small gift certificates, usually these would be for Starbucks, Amazon or a similarly popular company.

    Implementation Covers:

      • Providing the URL link and sending the survey or adding it to your website
      • Content for email invites
      • Reminder schedule with reminder emails
      • Data downloads set for the schedule you choose

    Could your organization benefit from increasing your survey response? Let’s talk about integrating gifts in ways that support your brand and goals.

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      Increase Your Survey Response with an Integrated Gift Approach