Get 5 Best Practices to Boost Your Customer Listening

Want to know your Net Promoter Score? But more importantly, want to understand WHY you get the score that you do? That’s where our powerful follow-up to the NPS Survey question with Text Analytics and Sentiment Analysis comes in.

NPS Survey Design:

  • Just 2 NPS Survey questions!
  • Easy and quick for respondents to take
  • See our sample NPS Survey here:

Implementation Covers:

    • Providing the URL link and sending the survey or adding it to your website
    • Content for email invites
    • Reminder schedule with reminder emails
    • Data downloads on the schedule you choose
    • Optional Text Analytics and Sentiment Analysis on the verbatim comments answers

Could your organization benefit from an NPS Survey strategy? Let’s talk.

Curious about Voice of the Customer?

Get a demo or fill out the contact form here.

Contact Us

You'll Have a Complete Net Promoter Strategy