Get 5 Best Practices to Boost Your Customer Listening

Want to know your Net Promoter Score? But more importantly, want to understand WHY you get the score that you do?

Adding a follow up question to your Net Promoter survey asking ‘how could we improve’ or ‘why did you give that score’ is a crucial step to understanding your score. Even more important is what you do once you have customers’ answers.

NPS Survey Design:

  • Only 2 questions
  • Takes less than 2 minutes to take
  • . Take our sample survey here:

Implementation Covers:

    • Providing the URL link and sending the survey or adding it to your website
    • Content for email invites
    • Reminder schedule with reminder emails
    • Data downloads set for the schedule you choose

Could your organization benefit from a complete NPS Survey strategy? Let’s talk.

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You'll Have a Complete Net Promoter Strategy