TrueData™ SURVEYS

Survey Solutions

Analyst Raven Susu-Mago explains survey solutions!

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person taking a customer success survey from interaction metrics
Trusted by leading companies worldwide

Analyst Raven Susu-Mago explains survey solutions!

  • First problem, copycat surveys
  • The value of customizing your survey
  • Second problem, survey biases
  • Example of removing bias
  • Interactive dashboards show how to improve

Let’s Build the Right Survey for You!

Stop settling for surveys that fall short. Let’s build a survey that gives you honest answers, drives action, and accelerates growth.

Certified Customer Experience Profressional
Customer Experience Professionals Association Foundin gMember
Best in Class CX Thought Leader
A+ Rated Chamber of Commerce
Interaction Metrics gets the 6 sigma black belt certification badge

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Trusted by Companies Like Yours

5/5 – Outstanding
“Interaction Metrics provided insights into customer experience that we couldn’t achieve alone. Their Service Evaluations and Surveys have been eye-opening and transformative!”
Andrew Larsen Talent & Development Program Manager Acme Construction
5/5 – Amazing
“It was great to have Interaction Metrics do the kind of deep dive into our call center quality and analytics that is so desperately needed but that we just can’t make the time to do. A great service for a great value.”
Leah Wilson Executive Director The State Bar of California
5/5 – Impressed
“We continue to be impressed by the quality and clarity of Interaction Metrics’ Findings Reports and surveys. They have guided my team on how to stay on the cutting edge of the customer experience.”
Dennis Fitzgerald VP Customer Satisfaction Yaskawa America Inc.
Trusted by leading companies worldwide

For Your Current Surveys

Mini-Projects

We optimize your survey design. We can also power up your analysis with correlations and more.

From $950

Start Today

Optimized for New Surveys

Projects

A complete survey with an always-on portal. You bring the idea—we’ll craft the questions and give you clarity.

From $5900

Start Today

Best for Growth Brands

Tracking Programs

Stay on top of performance with ongoing surveys that reveal patterns, progress, and performance gaps.

From $350-$9000/Month

Start Today
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Need Something More Tailored?

Not every challenge fits neatly into a package. We build custom research and survey strategies for teams with unique goals, complex audiences, or multi-phase initiatives.

Contact For Custom Solution
Cover of 5 survey mistakes costing you customers guide

What Bad Surveys Cost You

Bad surveys create blind spots—missed problems, wasted effort, and lost customers.

In this free guide, you’ll learn the five most common survey mistakes—and how to fix them.

You’ll see examples of better survey questions, proven ways to boost response rates, and how to turn survey data into insights your teams can actually use.

Get our Free Guide and stop bad data in its tracks.