Customer service surveys give you real-time information so you can close the loop with customers and improve performance quickly. Our surveys cover technical support, help desk and the complete range of customer service scenarios.
Implementation Covers:
- Providing the URL link and sending the survey or adding it to your website
- Content for email invites
- Reminder schedule with reminder emails
- Data downloads set for the schedule you choose
- Real-time reporting with metrics customized to you.
Objective, Scientific Data A Closed Loop System
Could your organization benefit from a new approach to customer service surveys? Fill out the contact form below and you’ll get our 5 ways to succeed with a customer service survey program.