TrueData™ SURVEYS

Workplace Culture Surveys. Reveal What’s Real.

Beyond the mission statement, learn how your norms and unspoken rules shape the employee experience.

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Trusted by leading companies worldwide

Company Culture Survey

Take this Survey for a Test-Drive ➔

Certified Customer Experience Profressional
Customer Experience Professionals Association Foundin gMember
Best in Class CX Thought Leader
A+ Rated Chamber of Commerce
Interaction Metrics gets the 6 sigma black belt certification badge

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A good employee survey isn’t one click. It’s dozens of steps. We handle them all.

Built-In Features that Drive Growth

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Objectivity rules. +210% better data (AVG)
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Trusted by Companies Like Yours

5/5 – Outstanding
“Interaction Metrics has been a great partner on [employee] survey deployment, reporting, and gleaning insights from the data. The recommendations for next steps, provided by Interaction Metrics, were well received and we look forward to incorporating the feedback. Kudos to the Interaction Metrics team for a job well done!”
Stephanie Holloman Assistant Chief/Human Resources Director Orange County Fire Authority
5/5 – Amazing
“We use Employee Surveys by Interaction Metrics to measure gaps between how our employees think we’re performing and how our customers say we’re actually doing. Where our employees have blind spots we take action. Because of this, we’ve improved the customer experience year over year!”
Don McNair Senior Director Customer Interaction Center Yaskawa America
5/5 – Game Changer
“Interaction Metrics has given us detailed insights about the customer experience that we never could have achieved on our own. Their Service Evaluations and Surveys have been eye-opening and transformative!”
Andrew Larsen Talent & Development Program Manager Acme Construction Supply Inc.
Trusted by leading companies worldwide
Certified Customer Experience Profressional
Customer Experience Professionals Association Foundin gMember
Best in Class CX Thought Leader
A+ Rated Chamber of Commerce
Interaction Metrics gets the 6 sigma black belt certification badge

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Not Just Tools. A Full-Service Solution.

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Mini-Projects

We optimize your survey design. We can also power up your analysis with correlations and more.

From $950

Projects

A complete survey with an always-on portal. You bring the idea—we’ll craft the questions and give you clarity.

From $5900

Tracking Programs

Stay on top of performance with ongoing surveys that reveal patterns, progress, and performance gaps.

From $350-$9000/Month

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Need Something More Tailored?

Not every challenge fits neatly into a package. We build custom research and survey strategies for teams with unique goals, complex audiences, or multi-phase initiatives.

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Frequently Asked Questions

Deep Dive: Because You’re Here for the Details

Workplace Culture Surveys: A Full-Picture View of Company Reality

Understanding your company’s culture isn’t about checking boxes or writing the perfect mission statement. It’s about knowing what your workplace feels like day to day—and whether your values actually come to life in how employees interact, make decisions, and feel about their work. That’s where workplace culture surveys come in.

As a leading employee survey company providing end-to-end CX strategy, Interaction Metrics manages your culture surveys from start to finish. We deliver the insights that show whether you’re building a positive work environment or unintentionally fostering misalignment, inequity, or burnout.

What Are Workplace Culture Surveys?

Workplace culture surveys are structured feedback tools designed to reveal how employees perceive their day-to-day work experience. Unlike employee engagement surveys, which focus on motivation and effort, company culture surveys investigate how values, expectations, and leadership actually play out.

They measure whether employees feel respected, included, and aligned with their organization’s mission, or if there’s a disconnect between what’s said and what’s done.

Why Workplace Culture Matters

A healthy workplace culture improves everything from employee morale to job satisfaction, retention, and productivity. When employees feel like they belong, they’re more likely to contribute new ideas, stay longer, and go the extra mile. In fact, Harvard Business Review finds that strong, adaptive cultures are a key driver of long-term business success.

On the flip side, a toxic or unclear culture can lead to employee burnout, high turnover, and even damage to the brand. And while engagement metrics can hint at these issues, only organizational culture surveys go deep enough to show what’s driving the experience.

A team lead encouraging employees with a team huddle to promote a positive workplace culture

What Do Culture Surveys Measure?

Our company culture surveys are customized to reflect your company’s core values and business goals. We measure a mix of:

  • Leadership behavior and communication
  • Psychological safety and accountability
  • Equity, inclusion, and respect
  • Workload expectations and work-life balance
  • Collaboration norms and decision-making processes

We also include open-ended prompts to capture qualitative feedback that might be missed by numerical ratings alone. These comments often provide the most valuable insights into what employees are actually thinking.

Culture Surveys vs. Engagement Surveys

It’s important to understand the difference. While employee engagement surveys focus on energy, motivation, and commitment, culture surveys examine whether the organization’s culture aligns with its stated values.

chart showing the difference between workplace culture surveys and employee engagement surveys

In other words, engagement shows you how invested employees are. Culture shows you what they’re investing in.

A company can have high engagement but still struggle with misaligned or toxic behaviors. That’s why you need both engagement and culture assessments as part of your overall employee survey services strategy.

Designed for Clarity, Not Just Data

Software tools promise “insights,” but often deliver charts you have to decipher yourself. As a full-service employee survey company, we go far beyond that.

We write your questions, administer your organizational culture survey, analyze the survey responses, and present results in a clear, actionable format. Your report won’t be a wall of graphs—it will be a prioritized action plan.

We also protect anonymity at every step. That’s why our culture surveys get honest, thoughtful responses that reflect what employees are really feeling.

What the Results Reveal

When done right, company culture survey results surface:

  • Areas where values aren’t being lived
  • Differences in how teams experience the work environment
  • Whether employees feel valued and safe to speak up
  • Where to launch targeted initiatives
  • Gaps between leadership perception and employee reality

They also help you track trends over time, benchmarking culture improvements alongside key business outcomes.

DEI and Workplace Culture

Culture and inclusion are inseparable. Our surveys are structured to reveal how employees from diverse perspectives experience your workplace. Are opportunities evenly distributed? Are all voices heard? Do you have an inclusive culture that truly promotes diversity? When designed thoughtfully, these surveys can inform policies that truly foster inclusion.

These questions matter not just for ethics, but for business success. Companies with high levels of inclusion consistently outperform their peers in innovation and retention.

Your Culture Survey, Managed Start to Finish

As your survey company for CX, we manage every aspect of your organizational culture survey, including:

  • Custom survey design aligned to your goals and values
  • Setup and distribution with anonymity protections
  • Data analysis that includes both quantitative data and open-text analysis
  • Strategic reporting for key stakeholders

This isn’t a plug-and-play tool. It’s a real partnership.

Benefits of Improving Workplace Culture

When you act on the insights from your workplace culture surveys, you can:

  • Improve employee satisfaction and reduce attrition
  • Increase psychological safety and trust
  • Foster a more positive culture that aligns with your mission
  • Boost innovation through inclusion and continuous learning
  • Create a more engaged workforce
chart showing the benefits of a workplace culture survey from Interaction Metrics

Culture is not a soft issue. It’s a performance driver.

How Often Should You Run a Culture Survey?

We recommend an annual or biennial organizational culture survey, paired with shorter pulse surveys to monitor key areas of change. This helps you stay ahead of issues and adjust quickly as your company evolves.

Preventing Survey Fatigue

We use only the most relevant employee survey questions to reduce survey fatigue while maximizing insight. Our hybrid approach of closed-ended and open-ended questions delivers the richest data in the shortest time.

Designed for Your Entire Company

Your culture affects the entire company. That’s why we provide detailed segmentations by team, tenure, geography, and more—so you can see how employees perceive your workplace in every corner of the organization.

Why Choose Interaction Metrics

Interaction Metrics is the employee survey company built for companies that are serious about change. With our science-based approach and full-service execution, you won’t just check the box on culture. You’ll understand it, improve it, and use it to create a more successful business.

Explore more of our employee survey services to see how we integrate culture surveys into your broader CX strategy.

Let’s Build a Healthier Culture

Your company culture is talking. Are you listening?

Let’s uncover the real story behind your mission statement. Contact us to start building a healthy company culture that empowers employees and drives success.

Certified Customer Experience Profressional
Customer Experience Professionals Association Foundin gMember
Best in Class CX Thought Leader
A+ Rated Chamber of Commerce
Interaction Metrics gets the 6 sigma black belt certification badge

"*" indicates required fields