Our analysts will examine your customer survey for biases and consider its ability to give you actionable facts. If your survey is short, we’ll evaluate all of it. If it’s long, we’ll just do a section.
Either way, you’ll gain an independent perspective.
If surveys are not your primary customer feedback method, provide one customer service call, email, or chat. We’ll highlight any gaps we see.
You’ll get a Mini-Audit Report, typically in under a week.