TrueData™ SURVEYS

Employee Experience Surveys: Insights Across the Journey

To optimize the systems shaping your workplace, measure every stage of the employee journey, from onboarding to exit.

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Trusted by leading companies worldwide

Measure the Employee Experience

Unlike quick Pulse Surveys, Employee Experience Surveys give you a strategic map of what’s working (and not working) at every stage—and they’re an opportunity to learn how your internal systems affect engagement, retention, and success.

Take this Survey for a Test-Drive ➔

Certified Customer Experience Profressional
Customer Experience Professionals Association Foundin gMember
Best in Class CX Thought Leader
A+ Rated Chamber of Commerce
Interaction Metrics gets the 6 sigma black belt certification badge

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A good employee survey isn’t one click. It’s dozens of steps. We handle them all.

Built-In Features that Drive Growth

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TrueData™ surveys
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True-Facts
TrueData™ surveys
Bias-free survey design.
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Higher Data Accuracy Flawed questions eliminated. AVG. +210% more reliable data
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True-Tech
Save with the leading software included.
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Lower Total Cost Efficient by design. AVG. 39% savings per project
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True-Insight
Crosstabs, correlations, text mining, & more.
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Improved Clarity Better team alignment. AVG. 5x faster decisions

Trusted by Companies Like Yours

5/5 – Outstanding
“Interaction Metrics has been a great partner on [employee] survey deployment, reporting, and gleaning insights from the data. The recommendations for next steps, provided by Interaction Metrics, were well received and we look forward to incorporating the feedback. Kudos to the Interaction Metrics team for a job well done!”
Stephanie Holloman Assistant Chief/Human Resources Director Orange County Fire Authority
5/5 – Amazing
“We use Employee Surveys by Interaction Metrics to measure gaps between how our employees think we’re performing and how our customers say we’re actually doing. Where our employees have blind spots we take action. Because of this, we’ve improved the customer experience year over year!”
Don McNair Senior Director Customer Interaction Center Yaskawa America
5/5 – Game Changer
“Interaction Metrics has given us detailed insights about the customer experience that we never could have achieved on our own. Their Service Evaluations and Surveys have been eye-opening and transformative!”
Andrew Larsen Talent & Development Program Manager Acme Construction Supply Inc.
Trusted by leading companies worldwide
Certified Customer Experience Profressional
Customer Experience Professionals Association Foundin gMember
Best in Class CX Thought Leader
A+ Rated Chamber of Commerce
Interaction Metrics gets the 6 sigma black belt certification badge

"*" indicates required fields

Software Alone Isn’t Enough

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Mini-Projects

We optimize your survey design. We can also power up your analysis with correlations and more.

From $950

Projects

A complete survey with an always-on portal. You bring the idea—we’ll craft the questions and give you clarity.

From $5900

Tracking Programs

Stay on top of performance with ongoing surveys that reveal patterns, progress, and performance gaps.

From $350-$9000/Month

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Need Something More Tailored?

Not every challenge fits neatly into a package. We build custom research and survey strategies for teams with unique goals, complex audiences, or multi-phase initiatives.

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Frequently Asked Questions

Deep Dive: Because You’re Here for the Details

Understand the Full Employee Journey

Employee experience surveys give you the clearest view of how your company performs—not just at a moment in time, but across the full employee lifecycle.

These surveys help you understand how your policies, tools, managers, and workflows shape the daily experiences of your employees. From the first day of onboarding to the final exit interview, employee experience surveys reveal what it’s like to work at your company—and what needs to improve.

Many companies rely solely on employee engagement surveys or employee satisfaction surveys. While those provide important metrics, they often miss the root causes.

Employee experience surveys connect the dots. They explore how your systems support or hinder productivity, whether your organizational culture promotes trust, and how well your internal communication reinforces employee motivation and retention.

A team member reads survey instructions while taking a satisfaction survey in a modern workplace

This kind of survey isn’t just a data exercise—it’s a strategic tool for creating a more supportive environment, driving business success, and increasing productivity.

Not Just a Score. Real Insights that Drive Change.

Most survey platforms stop at surface-level reporting. You get survey responses and a dashboard, but no deeper insight into what those numbers mean or how to take action. That’s where our approach differs.

We analyze your employee survey data with rigor, separating signal from noise and identifying patterns across roles, departments, and tenure. Then we translate that data into strategic reporting: what’s working, what’s at risk, and what specific actions will make your workforce feel more supported, engaged, and satisfied.

Every survey we run is designed to encourage honest feedback while avoiding survey fatigue. And every analysis leads to recommendations that are tailored to your company—not generic templates or overused benchmarks.

Employee Experience. Employee Engagement. And Everything In Between.

You may be wondering how employee experience surveys relate to employee engagement surveys or employee satisfaction surveys. They’re all connected, but they answer different questions.

Engagement surveys measure how emotionally invested your employees are in their work. Satisfaction surveys ask how content they are with specific aspects like pay, benefits, or communication. But employee experience surveys look at the full picture: how the entire workplace environment, from the onboarding process to development opportunities and internal systems, affects your employees’ success and well-being.

In other words, engagement is the outcome—experience is the cause.

When you measure the full employee experience, you gain clarity on why employees leave, where engagement lags, and what you can do to improve employee satisfaction and employee retention.

Surveys That Employees Want to Answer

Employee surveys should respect people’s time. That’s why we carefully structure every survey to match your goals, without overwhelming your staff. We know when to use shorter pulse surveys and when to go deeper.

We balance open-ended and closed-ended survey questions to gather insights without causing survey fatigue—especially important when you’re aiming to increase survey response rates and get data you can trust.

And because your surveys are anonymous and professionally managed, your employees can speak freely. That freedom leads to more accurate data and better decisions.

The goal is never just to check the box. It’s to provide valuable insights you can use to improve your organization’s culture and create positive changes that employees can feel in their day-to-day work.

Real Feedback. Better Reporting. Smarter Decisions.

With us, you’re not left trying to make sense of charts and spreadsheets. We manage the entire process—from survey distribution and data collection to interpretation and reporting.

What you get is clarity. We highlight key insights and areas for improvement. We show how your employee experience affects the company’s performance. And we give you the tools to act, whether that means refining your manager training, improving your work-life balance policies, or updating how you onboard new hires.

Our reports are executive-ready, visually clean, and tailored to your business goals. They aren’t just summaries—they’re a roadmap for continuous improvement.

Why Employee Experience Surveys Work

When employees feel seen and supported, they stay longer, perform better, and contribute more. A well-run survey program helps you identify issues early, before they lead to burnout or resignations.

It helps HR professionals understand how the work environment really functions, not just how it appears on paper. According to McKinsey & Company, organizations that prioritize employee experience see significantly higher performance across productivity, retention, and innovation.

And it gives you something most companies lack: a data-driven approach to understanding how your workforce feels and why that matters.

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If your goal is to improve employee motivation, increase retention rates, and build a more engaged workforce, experience surveys are the foundation.

Let’s Build a Listening Strategy That Works

Employee experience isn’t a trend—it’s your competitive edge. Employee experience surveys are how you measure and optimize it.

Our full-service approach means you don’t have to worry about survey platforms, survey feedback analysis, or reporting dashboards. We do it all, combining scientific design, meaningful interpretation, and clear recommendations that support long-term change.

If you’re ready to improve employee satisfaction, reduce attrition, and support a more positive workplace culture, let’s talk. Your employees already have the answers. Let’s ask the right questions—and act on what they share.

Contact us to start building your employee listening strategy.

Learn more about our employee survey services, including pulse surveys, employee engagement surveys, and workplace culture surveys.

Certified Customer Experience Profressional
Customer Experience Professionals Association Foundin gMember
Best in Class CX Thought Leader
A+ Rated Chamber of Commerce
Interaction Metrics gets the 6 sigma black belt certification badge

"*" indicates required fields