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Interaction Metrics Blog

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April 3, 2025

New & Improved: How to Choose A Net Promoter Company
We’ve just updated our blog on How to Choose A Net Promoter Company with even more insights and detailed breakdowns! It now contains tons of useful new...
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By Jack Hahn

February 6, 2025

News Update: Refreshed Article On Net Promoter Score!
Great news: We just updated our blog article on Net Promoter Score to include tons of new information! What used to be an article focusing...
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By Jack Hahn

January 31, 2025

Top Customer Satisfaction Survey Companies of 2025
Last Updated: January 31, 2025 Finding the right customer satisfaction survey company can make or break your ability to measure customer satisfaction and gain actionable...
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By Jack Hahn

Martha Brooke, found of Interaction Metrics

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Top Stories

  • B2B Customer Experience Research—Latest CXPA Roundtable 
  • 22 Best Practices for Surveys: Tips for Writing, Design, and Analysis 
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  • 60+ Different Survey Types & Methods (and When to Use Them) 
  • How to Increase Customer Retention: 15 Proven Strategies That Work 
  • The Best CX Software Of 2025 
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  • Top Customer Satisfaction Survey Companies of 2025 
  • Mastering Customer Journey Mapping: Strategies for Success 
  • Analyzing Open Ended Survey Questions—Is AI Your Solution? 
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