Ignite the Customer Experience!
Set a Time
Chat with founder Martha Brooke about how to measure & improve the customer experience!
Pick a Date and Time Here
Let’s discuss the Customer Experience. This could be a quick introduction, a high-level overview of our CX methods and metrics, or we can even drill into the details of:
- Valid sample sizes
- Eliminating survey bias
- Building objectivity into customer service evaluations
- How to save money on your next customer feedback program
Only need 10 minutes? Just put that in the comments field.
Trusted by Companies Like Yours
5/5 – Outstanding
“Interaction Metrics provided insights into customer experience that we couldn’t achieve alone.
Their Service Evaluations and Surveys have been eye-opening and transformative!”
Andrew Larsen
Talent & Development Program Manager
Acme Construction
5/5 – Amazing
“It was great to have Interaction Metrics do the kind of deep dive into our call center quality and analytics that is so desperately needed but that we just can’t make the time to do.
A great service for a great value.”
Leah Wilson
Executive Director
The State Bar of California
5/5 – Impressed
“We continue to be impressed by the quality and clarity of Interaction Metrics’ Findings Reports and surveys.
They have guided my team on how to stay on the cutting edge of the customer experience.”
Dennis Fitzgerald
VP Customer Satisfaction
Yaskawa America Inc.
Trusted by leading companies worldwide
