Set a Time
Chat with founder Martha Brooke about how to measure & improve the customer experience!
Pick a Date and Time Here
Let’s discuss the Customer Experience. This could be high level about methods and metrics. Or, we can get into the details of:
Valid sample sizes
Eliminating bias
Building objectivity into customer service evaluations
How to save money on your next customer feedback program
Want a Free Consult? Please email your survey, quality assurance scorecard, or anything else you would like mini-audited to contact@InteractionMetrics.com
Only need 10 minutes? Just put that in the comments field.