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Chat with founder Martha Brooke about how to measure & improve the customer experience!
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Let’s discuss the Customer Experience. This could be networking, or high level about CX methods and metrics, or we can even drill into the details of:
+ Valid sample sizes
+ Eliminating survey bias
+ Building objectivity into customer service evaluations
+ How to save money on your next customer feedback program
Want a Free Consult? Please email your survey, quality assurance scorecard, or anything else you would like mini-audited to contact@InteractionMetrics.com
Only need 10 minutes? Just put that in the comments field.