Interaction Metrics enriched the value of our data by providing great insightMelissa Prew, Customer Experience Manager, Konica Minolta
Wondering whether sentiment analysis is right for you? We'll take a statistically-valid sample so you can see the value on a smaller data set.
You'll have metrics with a complete report and presentation covering your entire verbatims database.
You're able to log in any time and see emergent themes, red alerts and take action. Monthly meetings review themes and other insights.