Interaction Metrics

Customer Experience: Could AI Tools Be Your Solution?

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Examines the latest in CX, published quarterly.

Everyone is talking about using AI tools to measure the customer experience. Here we explain when AI companies like Clarabridge and CallMiner are the right fit. We also explain 2 situations when they are NOT the right fit. Check it out!

Or, if you want to read more about AI for customer experience, check out our blog here.

 

 

 

Categories: Text Analysis

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Get our CX Trends Report, published quarterly.

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Researched by the Analysts at Interaction Metrics, we highlight the latest developments in Customer Experience.