Everyone is talking about using AI tools to measure the customer experience. Here we explain when AI companies like Clarabridge and CallMiner are the right fit. We also explain 2 situations when they are NOT the right fit. Check it out!

Or, if you want to read more about AI for customer experience, check out our blog here.

 

 

 

Categories: Text Analysis
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Written by the analysts at Interaction Metrics, we highlight the latest developments in the fast-changing world of CX.