Discover What Drives Your Team

Maximize employee performance by revealing what motivates each team member. At Interaction Metrics, we build and deploy your Employee Engagement Surveys from start to finish.

Let’s Measure Employee Engagement ➔

Fill out the form to get in touch and discuss your goals.

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Low Engagement Costs You More Than You Think

An unengaged employee lacks emotional commitment. That means minimal effort and higher turnover risk. When employees don’t feel connected to your mission, their performance stalls and customer interactions suffer.

For deep analysis that goes beyond surface-level employee engagement questions, run your Employee Engagement Surveys with Interaction Metrics.

An employee sits at her desk with her head slumped into her hand.

A Highly Engaged Workforce Fuels Growth and Stability

Engagement measures the emotional bond your employees have with your company culture. Customer engagement surveys reflect how invested employees are in going the extra mile to deliver a fantastic customer experience. When engagement soars, employees:

  • Coordinate effectively with colleagues and leadership
  • Deliver better customer experiences
  • Innovate more freely
  • Are less likely to look for a new job

Our Employee Engagement Surveys provide actionable insights to pinpoint exactly where you excel and where you need to improve.

Two HR team members review results from their employee focus groups

Employee Engagement Surveys 100% Built to Your Needs

With us, you don’t have to purchase survey software licenses, figure out how to write Employee Engagement Survey questions, or spend hours analyzing data.

We design, run, and analyze your Employee Engagement Surveys from start to finish using our TrueData™ Model, a smarter way to collect customer insights with no guesswork required.

With the TrueData™ Model, you receive custom questions reviewed for 20+ types of bias, robust analysis, and access to top-tier tools like Qualtrics, Alchemer, and Power BI as part of your survey purchase.

We handle everything, from providing software licenses to crafting the right questions and delivering strategic insights.

A team lead encouraging employees with a team huddle

Try It Yourself

Check out the interactive TrueData™ survey to the right to see what your first Employee Engagement Survey from Interaction Metrics looks like.

We measure engagement by asking relevant questions while also showing how employees’ answers compare to their peers’.

 

 

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Step-1

Step 1

Discover Opportunities

See examples of survey questions, formats, and strategies. Find what’s best for you.

Step-2

Step 2

Review Your Survey

We make recommendations and customize your survey. When you love it, we press go.

Step-3

Step 3

Take Action

Share insights with your team! You'll have a live data portal & robust analysis.

Yaskawa, another one of our clients using our customer surveys and other customer experience consulting services.
Intel, another one of our clients using our customer surveys and other customer experience consulting services.
CareCredit, another client using our customer surveys and other customer experience consulting services.
Safeco Insurance, another one of our clients using our customer surveys and other customer experience consulting services.
OCFA, another one of our clients using our customer surveys and other customer experience consulting services.
Bosch, another one of our clients using our customer surveys and other customer experience consulting services.
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Pricing

Weekly Pulse Surveys

Asks employees 2-3 questions and gives you a portal so you can monitor your data in real-time.

$350/Month

Solutions are customized to your needs.

Get Details

Quarterly Check-Ins

Asks employees 5-10 rating and open-ended questions. We include Text and Quantitative Analysis.

$550-$2400/Quarter

Solutions are customized to your needs.

Get Details

Annual Check-Ups

Your Employee Engagement Survey comes with robust branching logic, correlation studies and more.

Custom Pricing

Solutions are customized to your needs.

Get Details

Let’s Measure Employee Engagement ➔

Fill out the form to get in touch and discuss your goals.

  • This field is for validation purposes and should be left unchanged.

Employee Engagement Surveys Done Right

Important decisions deserve concrete, scientific facts about what’s motivating your employees. Our Employee Engagement Surveys enable you to build employee strategies on specific, objective data.

We challenge the industry status quo by refusing to waste time on meaningless metrics or ignore actionable feedback.

Our results speak for themselves: cost-effective surveys, deeper engagement, and better outcomes for your company and your customers.

A team member answers employee survey questions in an office setting.

 

The TrueData™ Difference – 6 Ways Our Employee Engagement Surveys Succeed

A group of employees hold cardboard cutouts in front of their faces to hide their identities.

1. Anonymous, Confidential Protocol

Employees can share openly, knowing their responses remain private. Our double-blind approach encourages candid feedback for deeper, more accurate results.

 

2. Unique Online Survey Link

We send your TrueData™ surveys with a unique URL that pairs your CRM or business data with survey response data, like a respondent’s company department.

An HR team shares their custom employee engagement survey link with others.

 

An employee received a reminder to complete their next survey

3. Automated Reminder Schedule

Struggle with low response rates? Our scheduled reminders nudge employees to participate without creating survey fatigue. More responses mean more accurate insights.

 

4. Real-Time Reporting Portal

Monitor engagement metrics instantly. Our live portals show how each department or role is feeling, so you can track changes over time and spot emerging trends quickly.

 

An image representing text analysis, a process used to learn more about employee engagement

5. Text Analysis & Open-Ended Insights

Discover how employee feedback yields more information than just numbers. Our advanced text analysis interprets employees’ written comments to uncover hidden themes not revealed in standard multiple-choice questions.

 

6. Actionable Advice

Get targeted recommendations so you can invest in what truly lifts engagement rather than guessing what might work.

An Interaction Metrics team member shares actionable advice with senior leaders at a large company.

 

 

Improve Employee Engagement Today

Your employees shape your company’s future through their commitment and creativity. Don’t leave that potential untapped. To see how our Employee Engagement Surveys can elevate your workplace culture and bottom line, fill out the contact form to get started today.


Frequently Asked Questions

 

What’s the difference between an Engagement Survey and a Satisfaction Survey?

An employee engagement survey measures employee perceptions about company mission and the actions they take to provide an excellent customer experience.

An employee satisfaction survey, on the other hand, focuses on employee feedback about conditions that affect their overall job satisfaction.

Engagement surveys go deeper, while satisfaction surveys alone may not reveal disengaged employees who need extra support.


How often should I run Engagement Surveys?

We recommend running an employee survey on a monthly, quarterly, or annual schedule. Doing so can boost employee morale by creating a cycle of continuous improvement that makes employees feel heard and valued.

Collecting data more frequently makes it easier to identify trends in employee engagement before they become major issues.


How often should I run Employee Satisfaction Surveys?

For the best results, conduct satisfaction surveys at least twice a year.

Frequent check-ins using methods like short pulse surveys help track employee morale, identify highly engaged employees and dissatisfied employees, and ensure your company culture supports a productive workforce.


Do remote employees respond differently to their Engagement Surveys?

Remote team members may have distinct perspectives on the workplace environment, including how well senior leadership supports work life balance.

Their survey responses often reflect unique personal commitments, generating organizational insights that on-site fellow employees might overlook.


Can I customize my Employee Engagement Survey questions?

Yes. We tailor our survey design to your specific goals, ensuring the engagement questions align with your company goals and reflect employees’ day-to-day work.


Do I need to purchase Employee Engagement Survey software?

No. Interaction Metrics provides licenses for many different software solutions. When you run an employee experience survey with us, you can choose which software to use or ask us for a recommendation.


What if I need help interpreting the data?

Interpreting survey results is just the beginning. We’ll show you how employees perceive critical factors like career development opportunities and work environment at the senior management level.

Using these organizational insights to refine your business strategy, helps boost survey participation so you can see how highly engaged employees drive stronger employee retention.


What kinds of questions will you include in my Employee Engagement Survey?

It depends on your goals and what you want to understand. Many surveys include questions with an appropriate and healthy balance between ideas like these:

There are hundreds of questions that might go into your survey. Fill out the contact form to get in touch and discuss your goals.