Choose the Tool That Fits Your CX Goal
Whether you’re planning a survey or analyzing results, these tools help you apply precision to your CX work. Each one is rooted in our TrueData™ methodology and built to eliminate common mistakes and misconceptions.
Know how many responses you need to get statistically valid survey results.
Survey Bias Checker
Find leading questions, confusing scales, and other issues that undermine your data quality.
Automatically compute your Net Promoter Score from raw 0–10 ratings—includes scoring tips.
TrueData Process Tool
Evaluate your entire survey program—from question design to analysis methods—against our TrueData™ standards. See where your process excels and where it needs refinement.
Why These Tools Exist: The TrueData™ Difference
These tools are part of our mission to help CX professionals uncover objective truths—not just opinions or inflated metrics.
Our tools are:
- Built for accuracy
- Easy to use (no log-in required)
- Free to access
- Informed by the same methodology we use with clients
How to Use These Tools
You can use these tools:
- Before launching a customer or employee survey
- To validate the results of your existing CX or EX program
- As a resource when presenting data to leadership
- To troubleshoot internal survey efforts that are falling flat
They’re ideal for CX teams, HR professionals, analysts, and private equity ops groups who need clear, fast, and credible answers.