Introducing the latest team member to join Interaction Metrics: there’s now an Interaction Metrics GPT!  

You can ask our OpenAI-backed search bot anything you want about customer surveys, customer service, or anything else related to measuring and improving the customer experience. Check it out here! 

Here are a few questions you might want to ask Interaction Metrics GPT:    

  • What are some best practices for getting customer feedback? 
  • What’s an NPS score? 
  • What is weighting in surveys?  
  • What is survey sampling?  
  • What are some common examples of survey bias?  
  • What are some alternative CX methods to surveys?  
  • What are some factors that contribute to the cost of a customer survey program? 
  • Why is the email subject line important for surveys?  
  • Should customer surveys be anonymous?  
  • What is customer experience?
  • What’s the best way to measure the customer experience?
  • What’s the advantage of hiring a third-party consultant to administer surveys?
  • What are the most common survey mistakes?
  • How can I increase my survey response rate?
  • What software tools do you need to run a survey?
  • How often should you do employee surveys?
  • What are the best ways to improve and measure customer service?

At Interaction Metrics, we love using AI tools to make CX more efficient and effective.

Want to talk about the latest tools and trends in CX, get in touch!


Categories: Customer Experience Strategy
E-book cover

Unlock Customer Experience Trends.

  • This field is for validation purposes and should be left unchanged.

Get Customer Experience Insights & Trends, sent quarterly.